Have you ever considered a customer as a partner? The best customer care strategies view customers as partners in success. Businesses should strive to understand customer aspirations, challenges, and current solutions. By working collaboratively with customers, businesses can develop Read more

Ethos fronts sustainability and social enterprise/impact through sustainable, waste-free impactful events, efficient admin support and innovative technology including QR code solutions that reduce carbon footprint while realizing a lasting societal impact. Applying sustainable business practices and social responsibility, we Read more

We all make mistakes, and in the fast-paced world of customer service, those mistakes can sometimes hit our clients where it hurts. We recently learned a valuable lesson about the power of taking ownership and apologizing when things go Read more