Blog

Earth Day 2024 ushers in the 54th year of environmental awareness with a pressing theme: “Planet vs Plastic.” Earthday.org calls for a dramatic 60% reduction in plastic production by 2040, a mere sixteen years from now. While the goal Read more

In today’s competitive business landscape, customer care is no longer a cost center, but a strategic investment. It’s the difference between a one-time transaction and a lifelong customer advocate. Here are some key reasons why customer care matters:

The Read more

Customer expectations are constantly evolving. As purchasing power and options increase, businesses need to go beyond simply meeting those expectations – they need to exceed them. This requires a deep understanding of the customer journey, from initial awareness Read more

Ethos fronts sustainability and social enterprise/impact through sustainable, waste-free impactful events, efficient admin support and innovative technology including QR code solutions that reduce carbon footprint while realizing a lasting societal impact. Applying sustainable business practices and social responsibility, we Read more

We all make mistakes, and in the fast-paced world of customer service, those mistakes can sometimes hit our clients where it hurts. We recently learned a valuable lesson about the power of taking ownership and apologizing when things go Read more

Choosing the right venue for your event can feel overwhelming. As a pro-sustainability company, Ethos shares 5 guiding tips to finding an eco-friendly and stress-free venue:

1. Purpose & Vibe: Is it a formal gala or a casual meet-up? Closed Read more