Blog

In a world where finding peace is a rare commodity, I revamped my book writing and production skills. Recently, I co-produced a Bible study guide titled “Life Together: A Guide for Life Groups.” It was a hefty project, spanning Read more

Have you ever considered a customer as a partner? The best customer care strategies view customers as partners in success. Businesses should strive to understand customer aspirations, challenges, and current solutions. By working collaboratively with customers, businesses can develop Read more

Earth Day 2024 ushers in the 54th year of environmental awareness with a pressing theme: “Planet vs Plastic.” Earthday.org calls for a dramatic 60% reduction in plastic production by 2040, a mere sixteen years from now. While the goal Read more

In today’s competitive business landscape, customer care is no longer a cost center, but a strategic investment. It’s the difference between a one-time transaction and a lifelong customer advocate. Here are some key reasons why customer care matters:

The Read more

Customer expectations are constantly evolving. As purchasing power and options increase, businesses need to go beyond simply meeting those expectations – they need to exceed them. This requires a deep understanding of the customer journey, from initial awareness Read more

Ethos fronts sustainability and social enterprise/impact through sustainable, waste-free impactful events, efficient admin support and innovative technology including QR code solutions that reduce carbon footprint while realizing a lasting societal impact. Applying sustainable business practices and social responsibility, we Read more

We all make mistakes, and in the fast-paced world of customer service, those mistakes can sometimes hit our clients where it hurts. We recently learned a valuable lesson about the power of taking ownership and apologizing when things go Read more

Choosing the right venue for your event can feel overwhelming. As a pro-sustainability company, Ethos shares 5 guiding tips to finding an eco-friendly and stress-free venue:

1. Purpose & Vibe: Is it a formal gala or a casual meet-up? Closed Read more